Terms And Conditions

Lakeland Luxperience Oy (hereinafter the “Company”) is concerned with protecting its Users’ personal data The Company is committed to providing a very high level of protection for such data in compliance with the Finnish Personal Data Protection Law and General Data Protection Regulation (GDPR).

For more specific information regarding the applicable regulations with regard to personal data protection, Users may also consult the Finnish National Personal Data Commission. 




The present Charter shall govern collecting and using personal information throughout the Lakeland Luxperience site (hereinafter the “Site” or the “Platform”) as well as with regard to the Lakeland Luxperience service (hereinafter the “Service”).

Users hereby acknowledge and accept that browsing the Site as well as using the Service implies express, prior acceptance of the terms hereof.

The Company reserves the right to modify the present Confidentiality Charter. In the regard, Users are invited to periodically check, in particular each time the Service is used, whether changes have been made to the Confidentiality Charter.

The terms and expressions identified by a capital letter shall be understood as indicated in the Lakeland Luxperience General Terms of Use.



Users are hereby informed that they have the following rights:

The Company shall collect personal data during Users’ visits to the Site and when using the Service, and in particular:

  • Right to access your Personal Data: to be informed and request access to the data we process about you;
  • Right to update your Personal Data: to request that we amend or update your personal data when inaccurate or incomplete;
  • Right to restrict the use of your Personal Data: to request that we temporarily or permanently stop processing all or some of your personal data;
  • Right to object to the use of your Personal Data: to object to us processing your personal data where we no longer have a legitimate or legal need to process it;
  • Right to object to Direct Marketing: to object to your personal data being processed for direct marketing purposes;
  • Right to port your Personal Data: to request a copy of your personal data in a machine-readable format and the right to transmit that personal data for use in another party’s service;
  • Right to erase your Personal Data: to request that we delete your personal data;

All such rights may be exercised:

  • directly in the User’s account;

by postal letter : Lakeland Luxperience Oy – Privacy Policy Department – 313 Porosalmentie, 58900, Rantasalmi, Finland

  • by e-mail to the following address: sales@lakelandluxperience.com, accompanied by a copy of your identity documents




The Company shall be responsible for the processing it conducts regarding the personal data it collects on the Site and through the Service.

The Company shall collect personal data during Users’ visits to the Site and when using the Service, and in particular:

  • when a Customer creates a User account: This includes personal data such as first and last names and email addresses ;
  • when a Customer reserves an Activity: This include personal data such as name, address (partial or whole), phone number, credit card details and other personally identifying information. This can also include information about other people, and in this case, you must obtain the consent of other individuals prior to providing us with their personal data. ;
  • when registering for a newsletter: This includes names and email addresses ;




The Company shall use the personal data collected in this manner in accordance with applicable regulations and with regard to the following purposes:

  • in order to ensure correct use of the Site and the Service as well as to ensure that the Service is correctly used in compliance with the General Terms of Use;
  • for marketing prospecting operations conducted by the Company unless the User expresses opposition thereto, or for marketing prospecting operations conducted by third parties if the Users has consented thereto. In such case, Users may modify their preferences at any time by going to their personal user account ;
  • in cases of violation of a regulation if an authority makes a substantiated request therefor with regard to applicable regulations;
  • for internal administration and quality control purposes.

The data provided by Users, in particular by browsing the Site or through the registration forms present on the Site, are required for processing the request and using the Service, unless the wording “optional” is indicated on the relevant form.

The addressees of such data shall be the Company’s relevant departments, payment partners, and commercial partners..

Be sure that the Company will only use your personal data when the law allows us to do so. Most commonly, we will use your personal data in the following circumstances:

  • where we need to perform the contract we are about to enter into or have entered into with you;
  • where we need it for our legitimate interests (or those of a third party) and when your interests and fundamental rights do not override those interests ;
  • with your consent;
  • where we need to comply with a legal or regulatory obligation.



The Company may share your personal data with other parties, such as service providers who work on behalf of us. We only provide our service providers with the necessary information. We recommend that you review the service provider’s privacy policy to determine how such service provider may use or disclose your personal data.




We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure or your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.



When visiting the Site, cookies and other similar technologies (hereinafter “cookies”) may be installed in the User’s browser.

In particular, such cookies are used to collect information regarding the User’s browsing.

The purpose of the cookies used by the Company is to provide for Site browsing and Service use, among other things.

The cookies that may be placed on the User’s terminal when browsing the Site have varying functions:

  • Strictly required cookies are essential for using the Service ;
  • Functional cookies are primarily aimed at improving Site browsing and Service use ;
  • Advertising cookies provide for offering Users targeted advertising as well as limiting the number of times a User sees an advertisement or to help measure the effectiveness of an advertising campaign ;
  • Service Provider cookies allow the Company to monitor actions on Service Provider links in order to manage its relationship with said Service Providers;
  • Statistical cookies allow the Company to measure the audience for all or part of the Site and thereby establish statistics, volumes, and visitor origins.

Moreover, the Company installs social networking applications on Site pages allowing Users to share content with other people.

Such applications may allow the social network to identify a User even if said User has not used the corresponding social network button if said User’s account with the relevant social network is open. As the Company is not in control of such applications or services, it is recommended Users become familiar with the confidentiality policies of such third parties, in particular in order to take suitable action as appropriate.

Users may oppose cookie installation and recording or configure their browser such that it announces when cookies are downloaded and asks the User for permission on a case by case basis.

Users are nevertheless informed that certain Site functional features may not be used or will operate in downgraded mode if the Users refuses cookie installation.




The Company shall implement security procedures in order to help protect the personal data stored on its systems. For example, the Company shall limit access to personal data to those employees who, by reasonable standards, need it. The Company shall also employ procedures to protect Users’ personal data from unauthorized access.

Nevertheless, Users’ attention is drawn to the fact that, although the Company has implemented suitable technical and organizational resources in order to ensure protection from unauthorized or illicit processing for personal data and against all loss, damage, or accidental destruction thereof, the Company has no way to guarantee the absolute security of such personal data.


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+358 440 539 444

Vat Number: FI30039459